We at ProKnee® Corporation appreciate the trust you place in us. We are committed to respecting your personal identifiable information. This privacy notice updated on 4/10/19, discloses privacy practices for proknee.com and applies solely to information collected by this website and how it is used.
We collect information in the following ways:
- Ordering online on our website
- Completing a Brochure Request
- Creating and operating an account on www.proknee.com
- Signing up for our Loyalty Program
The information that you provide to us is protected both online and offline. All credit card payment information is encrypted and transmitted to us in a secure way. Only employees who need the information to perform billing or customer service are granted access to this personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Our credit card practices are compliant with current direct marketing rules and regulations recognized by Authorize.net and PayPal.
How we use the information we collect:
- Process and track your orders
If you purchase through us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we'll use this information to contact you.
- Contact you about the status of an order
- Send you catalogs and promotional offers we believe might be beneficial
- Provide customer service
- We may disclose your personal information in connection with law enforcement, fraud prevention or other legal action as required by law or regulation or if ProKnee® reasonably believes it is necessary to protect ProKnee®,its customers or the public.
Information we share with others and your privacy rights
We do not rent, sell or share any information about our customers with anyone. If you do not wish to receive updated catalogs or marketing promotions, please call us and we will promptly remove your name from our database.
Links to third party web sites
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of these third party sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
We welcome your questions and/or concerns. For privacy related issues and/or to change the Opt In options you have choosen previously, please contact us at: ProKnee Corporation, 137 Devine Road, Whitefield, ME 04353, Telephone – 877 776-5633, fax – 207 549-3124 or email – firstname.lastname@example.org.