Please see our Distribution page to find names, addresses and telephone numbers of all our distributors in the USA, Canada and Australia.

It varies from 1 day to 1 week, depending on usage and application.

This depends on the application they are being used for, and the care and maintenance performed by the user. Replacement parts are available and recommended to extend the life of the kneepads.

Our kneepads can be used when working with carpet, hardgoods, softgoods, VCT, ceramics, hardwood, laminates, epoxy, concrete finishing, carpentry, roofing (with approved safety tie off devices), HVAC, automotive, airline, ironwork and more…

Yes, ProKnee Kneepads are made from Urethane Foam which is latex free.

The Model 0714E Wide is about 2” wider in the knee seat than our Model 0714 Standard and previous models.

No. All Proknee Kneepad models have different fitting parts. When ordering replacement parts, you will need to know which model kneepads you have so you can order the correct fitting parts.

No – ProKnee is no longer manufacturing our Original Model or Model 07 Kneepads. However, all parts are still available to purchase for the model 07, individually or in various kits. Also, our Repair Facility will continue to rebuild Model 07 kneepads and perform Original Model to Model 07 conversions. Are your frames still intact? (ie. no cracks, breaks, etc) Visit your local distributor to have your Original Model ProKnee kneepads upgraded to the Model 07 with a Model 07 Factory Rebuild purchase. They’ll send them to us so we’ll rebuild them for you. Please note: Frames with cracks or breaks will not be eligible for a factory rebuild.

Please see "Care Instructions" for our recommendations on keeping your kneepads well maintained and fresh smelling.

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A. ProKnee offers a 30 day money back “We Guarantee You’ll Love Them” policy assuring your satisfaction with our product. If you would like to return your KNEEPADS for a full refund of the product cost, please see your place of purchase.

to exchange a size or width, call us at 800 549 5018 to obtain a Return Authorization Number. There will be a 30% restocking fee for used/worn kneepads.

A. We warranty the plastic frames and buckles against breakage, cushion Inserts against losing its compression set (if inserts feel flat), and separating from the frame (slight tearing of cushion where attached to the frame is considered normal and excluded from warranty).

If you have a warranty issue, contact us at 800 549 5018 to receive a Return Authorization Number. You will need to send the kneepads into our Repair Facility and we will either fix or replace any parts that are covered under the warranty.

A. Yes, ProKnee allows size changes for kneepads within 30 days of purchasing. Call 800 549 5018 for a Return Authorization Number and let us know what size you need. You will be responsible to send the incorrect size kneepads to our Return Department. Once received, we will ship out the correct size to you.

For all exchanges, customer is responsible for shipping products to ProKnee and ProKnee is responsible for the return shipping back to the customer.

A. Yes, parts can be exchanged within 30 days of purchasing, if new and unused. Contact ProKnee at 800 549 5018 for instructions on completing an exchange.

A. Use a tape measure or ruler to take the measurements that are required for the proper fit – “AB” and “C” measurements,

• The “AB” measurement is taken from the floor to the top of the kneecap, standing straight with shoes REMOVED. (please do not subtract an inch or two to adjust for the shoe or boot – this will not give an accurate size).

• The “C” measurement is taken around your leg - at the widest part of the calf muscle. This will tell us both the correct strap lengths for the kneepad and whether you need the Standard or Wide model of kneepads

You can also:

• visit an authorized distributor to be professionally measured

• review our quick and easy “Finding your measurements” video shown below

• see our “How to Measure” PDF for a quick visual reference/ print out

A. following ProKnee measuring guidelines (as described above) will work for the majority of our customers. However, if someone has a high instep or tall boots, it can throw off the size. Please verify that you have the correct size kneepads BEFORE you wear them on a job to avoid a restocking fee. If you have the correct size, the kneepads will sit on the top of your shoe/boot and will be +/- ¼" from the top of kneecap.

A. For the AB measurement you would round DOWN to the nearest size. (ex. if you measure 21 3/4”, select 21.5”)
For the C measurement you would round UP to the nearest size. (ex. if you measure 12 1/4”, select 12.5”)

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Yes. As long as the frame is in good condition (no breaks or cracks), ALL models of kneepads can be rebuilt either at the factory or by purchasing a Complete Rebuild Kit. Be aware that all models have different fitting parts, so if ordering the kits, make sure you know which model kneepads you need to rebuild and refer to the model when ordering.

Please Note: Original Model Kneepads sent to the Repair Facility will be converted to Model 07 specs as long as the frame is still in good condition. The factory DOES NOT rebuild with Original Model parts.

1. after 33 years on the market, this product has finally been retired. Please consider upgrading to our latest Model 0714/0714E custom fit kneepad. Alternatively, you can opt for a Factory Rebuild purchased from your local distributor.

   FACTORY REBUILD: Are your frames still intact? (ie. no cracks, breaks, etc) Visit your local distributor to have your Original Model ProKnee kneepads upgraded to the Model 07 with a factory rebuild purchase. they’ll send your kneepads to our repair facility so we can rebuild them for you. They will need to know whether you want 1” or 5/8” cushion Inserts. Please note: Frames with cracks or breaks will not be eligible for a factory rebuild.

1. REBUILD YOURSELF: Order a Model 07 Complete Rebuild Kit from a distributor– The cushion is size specific, so they will need to know what cushion thickness and what size kneepad you are rebuilding.

   OR

2. FACTORY REBUILD: Purchase a Model 07 Factory Rebuild from a distributor. They will send your kneepads into our Repair Facility, and we will rebuild them for you. They will need to know whether you want 1” or 5/8” cushion Inserts.

Yes. No matter what cushion thickness you originally purchased, when you order a Complete Rebuild Kit or send in your kneepads for a Factory Rebuild, you may order whichever cushion thickness you would like now.

Yes. However, the method to use varies depending on which model of kneepads you have.

No. Unfortunately, the frame components are different on the new models so the Model 07 or Original Model can not be changed over.

We know it is hard to be without your kneepads, so we try to have a quick turnaround time. Once we receive them in our Repair Department, it usually takes 3-6 business days to rebuild and ship out. Keep in mind, the time shipping them to us and us shipping them back to you can be anywhere from 2-10 business days depending upon where you are in the US or Canada. (Example – Shipping via UPS – Virginia is 2-3 business days and California is 5-6 business days – each way).

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Treadman can be used to both mark and cut rubber stairtreads, however, it can also be used to mark other types of materials like Hardwoods, Tile, Ceramics or any hard surface material.

We highly recommend that you purchase the Tool Box/Cutting Block. The box is not only a safe storage container, it also makes it easier to transport the Treadman tool and can be used as a cutting surface to cut rubber stairtreads. However, you can use the Treadman tool without it.

Yes, but you will need to purchase the One Piece Step/Riser Template Kit.

There are no written instructions, however, we have videos on our website that give demonstrations on both how to use the Treadman tool and also how to complete One Piece Step/Riser installations. You can also view the videos on YouTube - Search Mr Proknee.

We offer a 30 Day Money Back Guarantee if the Treadman is returned in NEW AND UN-USED CONDITION. We recommend that you look over the tool, and view the instructional videos on our website or on the included DVD BEFORE using the tool on a job.  If you need to return your Treadman, call us at  800 549 5018 to obtain a Return Authorization Number. We will issue a refund once the Treadman is received and evaluated by our Return Department.

We warranty the Treadman for ONE YEAR FROM DATE OF PURCHASE on all parts. If you feel you have a warranty issue, contact us at 800 549 5018 to receive a Return Authorization Number. You will need to send the Treadman into our Repair Facility for evaluation. We will either fix or replace any parts that we determine are covered under the warranty and ship the Treadman back to you.

The Standard Treadman tool can do stairtreads from 35.25" to 61.5" in length. If you have stairs that are shorter or longer, we also have 3 Extension Kits that can be purchased separately - that will allow you to complete installations on treads from 22.5" to 9' .5"! Please refer to the Treadman Technical Specifications Sheet for more detailed information.

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